Privacy Policy for Fenix Services

Effective Date:  07. 01. 2023

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At Fenix Services, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services. You agree to the terms set out in this policy by using our website.

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1. Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: This may include your name, email address, phone number, and other details you provide when you register on our site, contact us, or sign up for our services.

• Usage Data: This includes information about how you use our website and services, as well as your interactions with our content.

• Technical Data: Information about your device, browser type, IP address, operating system, and internet service provider (ISP).

• Cookies and Tracking Technologies: We may use cookies to collect information about your browsing preferences, which helps us improve your experience on our site.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.

• To communicate with you, including responding to inquiries, providing updates, and sending promotional content (with your consent).

• To process transactions and manage bookings.

• To personalise your experience on our site.

• To detect, prevent, and address technical issues or violations of our terms.

• To comply with legal obligations.

 

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or services.

• Legal Compliance: If required by law, we may disclose your information to comply with a legal process or governmental request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

 

4. Data Security

We take the protection of your personal data seriously and use a range of security measures to safeguard it. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

 

5. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.

• Correction: You may request that we correct any inaccuracies in your personal data.

• Deletion: You have the right to request the deletion of your personal data, subject to certain conditions.

• Objection to Processing: You may object to the processing of your personal data in certain circumstances.

• Withdrawal of Consent: You can withdraw any consent you have provided for processing your personal data at any time.

If you wish to exercise any of these rights, please contact us at info@fenixservices.co.uk.

 

6. Retention of Data

We will retain your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

7. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of some features on our website.

For more detailed information about the cookies we use, please refer to our Cookie Policy.

 

8. Third-Party Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

 

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, accompanied by an updated "Effective Date." We recommend reviewing this policy periodically for any updates.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

 

Fenix Services
Email: info@fenixsrvices.co.uk
Phone: +44 778 417 6578